Shipping Policy

At our store, we are committed to providing a smooth and reliable shipping experience for every customer.

Order Processing

All orders are carefully processed and prepared within 1–3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

• United States: 5–12 business days
• Canada & Europe: 7–15 business days
• Other International Locations: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or holidays.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email within a few business days so you can monitor your package at any time.

Shipping Fees

Shipping costs are automatically calculated at checkout based on destination and shipping method. Free shipping promotions may apply to selected orders or limited-time events.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local handling fees depending on your country’s regulations. These charges are the responsibility of the customer.（Tax exemption may apply to certain orders or limited-time offers.）

Address Accuracy

Please make sure your shipping information is correct before placing your order. We are unable to guarantee delivery for orders shipped to incorrect or incomplete addresses provided at checkout.

Delayed or Lost Packages

If your package experiences an unusual delay or appears lost during transit, please contact our support team. We will work with the shipping carrier to assist you as quickly as possible.

Customer Support

If you have any questions regarding shipping or your order status, our support team is always available to help.